Hayes Instrument Service
Pick up and Delivery

If your business is located in Massachusetts, Rhode Island, Connecticut, New Hampshire, Maine, or selected areas of New York, you can take advantage of our pick up and delivery service.

Hayes Instruments’ well-maintained delivery vans are specially equipped to transport your equipment safely. Each driver carries a two-way radio and cell phone to assure prompt and accurate pick ups and deliveries. We take extra care to protect your equipment so no extra packaging is required on your part! And while we are proud of our drivers safe driving records, we carry significant coverage to insure your equipment while it is in our possession.

For “reasonable” quantities of equipment or local areas, Hayes Instrument Service provides this “value added” service at no additional charge.

To schedule a pick-up, please contact our customer service department at (978) 663-4800 or complete our form.

For smaller orders we suggest . . .

Shipping to Hayes Instrument Service

If you have a small order you wish to send, you can ship it to us by UPS, FedEx or any other carrier.

Instruments being shipped to Hayes Instrument Service should be individually wrapped (we recommend bubble wrap) and placed in a sturdy (corrugated) cardboard box. To prevent shifting, we suggest placing a minimum of 4 inches of dry packing material (Styrofoam peanuts, etc.) between your equipment and the containers four inner walls.

While Hayes Instrument Service does not require a return authorization number, it is important that your shipment be accompanied by:

  • Your (signed) purchase order
  • A contact name, address, telephone and fax number, and e-mail address (if available)
  • A description of the service needed or, if repair is required, a brief description of the problem(s) you are experiencing.

Ship instruments (freight pre-paid) to:

Hayes Instrument Service, Inc.
530 Boston Road
Billerica, MA 01821


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